Transaction Details

Transaction Details

This page sets out the transaction details that apply when you place an order with our shop. It covers payment methods, order confirmation, and fulfilment. Please read it together with our other shop policies before completing a purchase.

Payment Methods

Payment is made through the methods shown at checkout. The available options are displayed on the payment step of the order process, and only those methods listed there can be used to complete a transaction.

  • Payment must be completed in the currency and amount shown at checkout.
  • Orders are processed only after payment has been received and verified.
  • If a payment cannot be verified, the order may be held or cancelled.

Order Confirmation

Once your order has been submitted, you will receive an order confirmation. The confirmation reflects the items, quantities, and amounts recorded at the time of purchase.

  • An order is only accepted once it has been confirmed by our shop.
  • Order details shown in the confirmation are the reference for the transaction.
  • If any detail appears incorrect, please contact us as soon as possible.

Fulfilment and Shipping

Orders are prepared and dispatched according to the arrangements stated at checkout or in the order confirmation. Delivery times and arrangements depend on the method selected and the destination provided.

  • Delivery is made to the address or collection point provided in the order.
  • Risk in the goods passes in accordance with the delivery arrangement recorded for the order.
  • Any delivery restrictions or additional steps are shown during checkout.

Pricing and Charges

The price payable is the amount displayed at checkout at the time the order is placed. Any applicable charges are shown before the order is submitted.

Changes and Cancellations

Requests to change or cancel an order are handled according to the status of that order. Once an order has been confirmed or dispatched, changes may no longer be possible.

Contact

If you have any questions about a transaction, please contact us using the details provided on our shop pages.

Customer service